Frequently Asked Questions (FAQ) 🔍

All of the tasks submitted will be thoroughly checked, and few verification processes will be taking place with the clients; hence, it will take some time from our side to approve tasks. We appreciate your patience and will process submissions as efficiently as possible.

Each campaign has specific requirements for influencers, and only profiles that meet the criteria will be selected. Additionally, some campaigns have limited slots, so selection may be based on a first-come, first-served basis.

For details regarding the Person-in-Charge (PIC), please contact our IT Support team via email at support@youthstoday.com or reach out to us on WhatsApp at http://wa.me/601131471519. Our team typically responds within 24 hours.

Payments will be issued after the completion of campaigns, and it will take 7-14 working days to be credited to your account. We will need to go through a few verification processes on the submission with the client before we can process the payments.

You may follow the steps below :-

STEP 1 : Click “EDIT” at the top right section.

STEP 2 : Update your basic details.

STEP 3 : Update your social media contents/category.

STEP 4 : Update your current social media links & no. of followers.
STEP 5 : Click “SAVE”. 

 

To stay informed about new campaign opportunities, ensure your profile is always up to date with accurate and relevant information. Our system matches influencers based on their profile details, so keeping it updated increases your chances of being selected. You will receive email notifications about campaigns that align with your interests and expertise. Additionally, we recommend regularly checking your inbox, including your spam or promotions folder, to avoid missing any important updates.

Please ensure that you are entering the correct username and password. If you are still experiencing issues, try resetting your password or clearing your browser cache. If the problem persists, please contact our IT Support team via email at support@youthstoday.com or reach out to us on WhatsApp at http://wa.me/601131471519. Our team typically responds within 24 hours.

Yes, all campaigns managed by YToday Influencer are paid. Compensation details, including payment structure and terms, will be provided within each campaign brief.

Profiles that remain inactive for an extended period may be required to update their information before gaining access to certain functionalities. This ensures that our system can match you with relevant opportunities. If you still encounter any issues, please contact our IT Support team via email at support@youthstoday.com or reach out to us on WhatsApp at http://wa.me/601131471519. Our team typically responds within 24 hours.

 

You may leave this field blank unless you were invited by another member. If you were referred, you can proceed by entering their email or phone number during the sign-up process.

Each campaign has a different budget, and payment rates may vary accordingly. You have the flexibility to choose campaigns that align with your expectations and agree to the offered compensation before participating.

All campaign details, including requirements, deliverables, timelines, and compensation, will be listed in the campaign description. Please review the description carefully before applying to ensure the campaign aligns with your preferences and availability.

All brand details will be included in the campaign description. Please review the description carefully to learn more about the brand, its objectives, and any specific requirements before applying.

The deadline for each campaign will be clearly stated in the campaign description. Please review the details carefully and ensure you can meet the deadline before applying.

Yes. There’s a referral feature available where you’ll need to bring in new users to our system and make sure they complete one of our campaign’s tasks, and then you’ll get paid accordingly for every new user being referred. 

To receive your payment, please ensure that your bank details are updated in your profile. Our finance department processes payments based on the bank information you have provided. If your details are not updated, it may cause delays in payment.

We are unable to proceed with the deposit until we receive confirmation from the client regarding the campaign and profile approval. Once the client has provided the necessary confirmation, we will process the payment accordingly.

If you are chosen for a campaign, the system will automatically indicate your selection. You can check your dashboard or email notifications for updates on your campaign status.

If you forget your password, click the “Forgot your password?” button at the bottom of the login page. You will receive a confirmation email with instructions to reset your password. Follow the link provided to create a new password. If you encounter any issues, please contact our IT Support team via email at support@youthstoday.com or reach out to us on WhatsApp at http://wa.me/601131471519. Our team typically responds within 24 hours.